I have a website which has a contact form. The form is sent to a outlook.com email. And in this outlook.com account I have a redirection rule configured to redirect to salesforce. The funny thing is, sometimes the redirection works perfect but sometimes it does not work (I monitored in salesforce and I have no reception of email). But in those cases If the automatic redirections fails, I do a manual redirection, and the email is received. Does anyone experienced a similar situation between outlook.com redirections with salesforce? Is there something related to outlook.com or salesforce?
Asked
Active
Viewed 80 times
2 Answers
0
One thing i know is outlook doesn't work for mac and you may not need to use lightning outlook, not sure if this can impact but may be worth a try.
-
Actually I'm talking about outlook.com. I'm not using the desktop application – MatiasK Oct 10 '17 at 11:06
-
@MatiasK in this case you should remove the Outlook tag, since it is reserved for the Desktop Application – Florian Koch Oct 10 '17 at 11:20
-
Sorry about that. – MatiasK Oct 10 '17 at 12:27