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I want set Custom Field in request Tracker system with email from Sharepoint. I use Sharepoint Designer for sending email. but I Cant. write this in first line of email:

cf.{QM-Category of work}:Permission

other User with sending email can set cf.

Can anybody help me? Tnx

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Meloman
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elham_sh
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1 Answers1

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I suppose you are using Command by mail extension to do that. Note that the commands are executed only when user sending the mail has the proper authorization. So give your Sharepoint user, represented by email address, the appropriate rights for the target queue.

Houmles
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