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When the using the site in Safari on iPhone 5/SE, focusing on either of the two inputs shown below doesn't fully trigger the keyboard. The field toggle and "Done" buttons appear but no keyboard.

We're using a third party chat plugin that we can't swap out for another one.

The live site is: https://www.citywesthousingtrust.org.uk

I'm using the iOS simulator here but it works the same on the physical devices we have too. The issue appears to be limited to iPhone 5/SE.

Any ideas?

Screenshot showing partial keyboard initiation

Shaun
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1 Answers1

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The simulator does this because you have a physical keyboard on your mac so no need to display anything (you can type using your computer keyboard).

If you explicitly need the iOS keyboard to show up, press 'command + K' when you're in the simulator

Hope this helps!

Mohamad Bachir Sidani
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  • Thanks. That makes sense. I've disabled the hardware keyboard from the menus and it's showing now. I've spent waaay too much on this issue :-( – Shaun Aug 11 '17 at 12:14
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    Glad it worked! I faced this issue before while doing a custom keyboard imagine that! (PS: command+K is the shortcut to disable the hardware keyboard) – Mohamad Bachir Sidani Aug 11 '17 at 12:16