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If I run IBM BPM within my own enterprise, I can configure BPM to use my own SMTP server within my enterprise to send emails. However, when I run IBM BPM on Cloud I seem to have a puzzle/problem. To what SMTP server should I direct my requests to transmit emails?

I can't target my internal SMTP server because it is internal and there is no network path from BPM on Cloud to my internal corporate SMTP server. Unfortunately, even if there was a path, the IBM supplied SMTP email service within IBM BPM doesn't support SMTP credentials and I obviously can't expose an un-authenticated SMTP relay to the Internet from within my company.

Has anyone successfully achieved sending emails from a BPM process hosted by IBM BPM on Cloud and, if so, what recipe was used to transmit the emails?

Kolban
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  • Will an online SMTP relay work ? Something like this :https://www.mailjet.com/feature/smtp-relay/ , is it for notifications in the process or for notifications in the system (New task assigned and so forth) ? – Ramachandran.A.G Aug 20 '17 at 07:56
  • The puzzle I was facing was to transmit an email to an "external customer". For example, imagine a process instance that is processing an insurance claim. When the process outcome is finalized, I want to email the customer to inform them of information relating to their claim. Thus I must send an email over the Internet. The recipient is not a participant in the mechanics of the process. Currently we have written our own Java code that uses JavaMail that uses SSL/TLS and security. – Kolban Aug 21 '17 at 14:16

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IBM BPM doesn't support SMTP credentials. I made a work around solution that I made a Java code module for sending email and I attached to my BPM. I made a lot of searches before for this problem but I didn't find any other solution for this problem.

Mohamed Hamdy
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