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Gupshup integrated bot on messenger was working since 5 months suddenly it is not working for any page,but is working fine for Gupshup Proxy bot .

  • I tried creating new page and integrated that page, but of no use.
  • I edited a message to confirm if integration is properly working, it is working!!
  • Tested it on GupShup proxy bot , working fine.
user3857802
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  • Can you provide more information as in - mode of development of the bot on Gupshup and steps taken to publish etc. Because I just tested and the bot is working on messenger – Shreyans Aug 09 '17 at 07:41

1 Answers1

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I believe your page access token has expired because of one of the following reason:

  1. You no longer have admin rights on the Facebook page.
  2. You have changed your Facebook account password.

If you still have admin rights on the page, generate a new page access token from the Facebook App and submit the same on Gupshup platform.

Refer to deploy section of this guide: https://www.gupshup.io/developer/docs/bot-platform/guide/build-deploy-test-bots-on-messenger

kauntal patel
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