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The problem I am facing is that I am able to segment users and send them Push notifications, but if I want to send emails to the same set of users, I am unable to do that.

Is there a way I can link emails with GCM/FCM Token in Amazon Pinpoint?

So that I have to segment my users just once, and I can send them both push notifications and emails.

Or B
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Akshat Goel
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1 Answers1

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Each different way you can engage a customer is represented as its own Endpoint in Amazon Pinpoint. This means that each device, email, or phone number should be its own Endpoint.

Endpoints can not only include custom Endpoint Attributes but also custom User Attributes. Just like Endpoint Attributess, User Attributess get merged into existing attributes. They will also update user attributes across endpoints with matching UserId. [1]

This allows you to target multiple endpoints per user when segmenting on custom User Attributes using the UserAttributes segmentation field. [2]

Creating a cross-channel Campaign (email + FCM/GCM) is currently not supported in the console, but can be achieved by creating a campaign whose segment includes all the ChannelTypes you'd like to target (EMAIL, GCM). [3]

[1] http://docs.aws.amazon.com/pinpoint/latest/apireference/rest-api-endpoints.html#rest-api-endpoints-attributes-endpointuser-table

[2] http://docs.aws.amazon.com/pinpoint/latest/apireference/rest-api-segment.html#rest-api-segment-attributes-writesegmentrequest-table

[3] http://docs.aws.amazon.com/pinpoint/latest/apireference/rest-api-segment.html

Cheruvian
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