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I'd like to know if anyone else experienced this issue before (and if so, how did you solve it):

We've added 28 users to our google admin panel, then we've enabled Gsuite apllications for all of the users, and everyone of those 28 accounts works fine, however then we've added 2 more accounts (we've re-enabled Gsuite for everyone), but none of those 2 users have access to the Gsuite, even after 24 hours (As the admin panel advices to wait 24 hours after re-enabling the Gsuite)

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You may follow this documentation. Make sure that you have Enabled API access in the Admin console. You must be signed in as a super administrator for this task.

Also, another reason why some of your users don't have access to Gsuite is they are tagged as Suspended Users.

What happens to a suspended user’s account and data?
G Suite access—G Suite services, such as Google Drive files, Gmail, and so on are unavailable to the user.

Here are possible reasons:

  • Automatically suspended by the system for being at risk.
  • Temporarily restricted from some or all actions in their Gmail account for exceeding some account limits.
  • Automatically suspended from Gmail for potential spam abuse.

If this is the issue, you may check the documentation on how to fix it. However, you can’t restore an account that was suspended for abuse or for breaching the Google Terms of Service. See the page for your corresponding recovery options.

abielita
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