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I have a messenger app and I want to check if the messenger user is also a registered user of my website. I'm using Facebook's id matching api feature to get the real facebook id using the psid returned by messenger. However, it only works only for me, who is the administrator of the app. When I use other user's psid to do the request I get an empty data though they are registered on my website via Facebook.

What could be the problem?

Jay
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  • Have you got the necessary permissions from Facebook? In the docs [here](https://developers.facebook.com/docs/messenger-platform/connecting-accounts), it is said that _"Your initial call to the API may trigger an app review that can take approximately 48 hours to complete."_. – Christos Panagiotakopoulos Jun 28 '17 at 01:29

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You have to publish your bot before you can use ID Matching API. Facebook require that you have a valid approved bot in order to use this API.