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I have created trial account in MS Dynamic 365 CRM. I have logged and created a new user by making my role into global administrator using Microsoft Office 365 Admin Portal. I have also completed that to successfully. But when I tried to create groups (for user roles) I'm getting error like this

Message: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs. Your request couldn't be completed. Please try again in a few minutes.

I have tried many time still getting same error.

  1. How can I fix this ?
  2. How can assign user into groups and permissions
jasonscript
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Averla Team
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1 Answers1

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Please change the Question subject line - its misleading. Actual security roles creation & assigning users can be done from Settings - Security menu from Dynamics 365 instance url.

But you are facing issues in Office 365 Admin portal. Please try to reach out to contacts in https://www.microsoft.com/en-us/dynamics/crm-customer-center/contact-technical-support.aspx but am not sure will they support trial orgs or not.

Arun Vinoth-Precog Tech - MVP
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