DocuSign Api - TextTab size

Question

I am having trouble with creating texttabs via the docusign REST API. The creation succeed, but when I open the DocuSign page to sign the document, the created texttabs have not the defined size. Interestingly the created notetabs with the same size work properly. I compare the texttab with a Textbox with the size 100 px * 100 px.

How can I fix this issue?

    "textTabs": [
        {
            "height": 100,
            "name": "Test1",
            "width": 100,
            "disableAutoSize": "true",
            "documentId": "1",
            "pageNumber": "1",
            "xPosition": "291",
            "yPosition": "244"
        }
    ]

texttab in the textbox compare to a word textbox

https://www.docusign.com/p/RESTAPIGuide/Content/REST%20API%20References/Tabs/Text%20Tab.htm check width — SilentTremor, May 10 '17 at 13:51
@SilentTremor Thanks, I follow that guide. But the yellow DocuSign box doesn't fill out the 100px *100px frame. — Andrew Faerber, May 11 '17 at 06:16

score 0 · Answer 1 · answered Jun 03 '17 at 15:48

0

DocuSign adds some additional offsets based on the Tab Type that is being used.

See this answer for more information.

Troubleshooting Tip: I suggest, you use the DocuSign Web Sending UI to tag your documents and use the lisEnvelopeRecipients to retrieve the Tab positions. You can then use the Tab positions for your subsequent API calls.

answered Jun 03 '17 at 15:48

Praveen Reddy

7,295
2
21
43

The offset is not a problem for me. As I wrote I have problems with the size. I want that the app users define the size of the tabs. I tried to adjust the tabs in the Web Sending UI for different sizes and compared it and tried to find a possible multiplicator or a similarity, but without result. – Andrew Faerber Jun 06 '17 at 06:18

DocuSign Api - TextTab size

1 Answers1