Azure Bot Service Error Message

Question

I am having a problem trying to create a Microsoft App ID and password for my Bot. After creating a bot on Bot Service on the Azure portal I try to create a Microsoft App ID.

When I click the Create Microsoft App ID and password button as shown on the image above, it opens a new tab and I get this error message:

I'm also having problems with a previously created bot. When I go to All Resources on the Azure portal and click on that previously created bot I get the following error message:

Unable to find the specified id

I thank you in advance for your time and help :)

Sorry I couldn't post the pictures directly. I just created this account therefore I don't have enough reputation yet. — A_b_pereira_acc, May 10 '17 at 09:18
try create the bot, through this url https://dev.botframework.com — OmG, May 10 '17 at 09:48
Thank you for your suggestion but I already tried that. The same problem occurs when creating the Microsoft App Id. — A_b_pereira_acc, May 10 '17 at 09:57
So, this kinda problem is common. Apparently, it should be a real temporary problem. Should be solved in the near future. — OmG, May 10 '17 at 10:07
Is this behavior consistent? Have you tried reloading the Azure Portal, and click "Create Microsoft App Id and Password" again? — Eric Dahlvang, May 10 '17 at 17:35

score 1 · Accepted Answer · answered May 11 '17 at 03:57

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I definitely saw this happening on some MSA accounts, it's not a Bot Framework or Azure Bot Service issue. Two things you might try:

try creating MSA AppId and Password directly from https://apps.dev.microsoft.com/
If this doesn't work, do you have another MSA account you could try with?

Hope this helps Andrea

answered May 11 '17 at 03:57

Andrea Orimoto

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Yep, I tried doing that too :/ No, I only have a free trial account. – A_b_pereira_acc May 11 '17 at 11:19
@A_b_pereira_acc, can you please try creating another MSA account here https://signup.live.com/? Then go to https://apps.dev.microsoft.com/ and create a new MSA AppId and password pair. Far from ideal, but this should work. – Andrea Orimoto May 12 '17 at 00:31
@A_b_pereira_acc this user had the same issue and solved it as I suggested above http://stackoverflow.com/questions/43540485/issue-in-creating-bot-service-in-azure-error-while-creating-microsoft-app-id-an – Andrea Orimoto May 12 '17 at 00:37
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I used another account and it solved the problem. The difference was that my first account was free, I think that is the real problem. Thank you :) – A_b_pereira_acc May 12 '17 at 08:14

score 0 · Answer 2 · answered May 10 '17 at 21:48

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I've seen this error before. Retrying fixed the issue for me (click Create Microsoft App ID and password button again). Please try again. You might need to sign out, clear your cookies, and sign back in.

answered May 10 '17 at 21:48

Eric Dahlvang

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Already tried it. I also tried to click the _Create Microsoft App ID and password_ button on _incognito mode_ and in different browsers (_Google Chrome_ and _Internet Explorer_). The result is always the same – A_b_pereira_acc May 11 '17 at 11:14
Yes, I tried it. As suggested above, using another account solved the issue. – A_b_pereira_acc May 12 '17 at 08:12

Azure Bot Service Error Message

2 Answers2