If you want to prevent the entire database from single user mode you can use the following code
exec sp_dboption 'your_database_name_goes_here', 'single user', 'FALSE'
For sql server version greater than 2005
ALTER DATABASE 'your_database_name_goes_here' SET MULTI_USER
If you want the database to be set to single server mode only by sysadmin you can use the below code
ALTER DATABASE 'your_database_name_goes_here'
SET RESTRICTED_USER WITH ROLLBACK IMMEDIATE
If the tech user does not belongs to sysadmin role, then the above code will prevent him from setting the db to single user mode.
EDIT
To set a database to Multi-user mode using SSMS
- In Object Explorer, connect to an instance of the SQL Server Database
Engine, and then expand that instance.
- Right-click the database to change, and then click Properties.
- In the Database Properties dialog box, click the Options page.
- From the Restrict Access option, select Multiple.
- If other users are connected to the database, an Open Connections message will appear. To change the property and close all other connections, click Yes.