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This question is related to this one

But now I got a new message:

10 Gbps Private Network Uplink cannot be ordered with location Amsterdam 1 on this package.

I tried 253 package and looked at location conflicts. What I got for this item(3957 id) is:

[
{
    "itemId"=>3957,
    "message"=>"10G connections cannot be ordered in dal01",
    "packageId"=>"",
    "resourceTableId"=>3
},
{
    "itemId"=>3957,
    "message"=>"10G connections cannot be ordered in hou02",
    "packageId"=>"",
    "resourceTableId"=>142775
}

]

I've seen that 10gps uplinks are conflicts for many datacenter, but I don't see that this particular item is one for Amsterdam 1. I wonder if there is one more place for conflicts to look at?...

Community
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Artyom Musin
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1 Answers1

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I'm really sure that you are using an ObjectFilter to get the result.

Currently there is an issue for itemLocationConflicts with the ObjectFilter, that's the reason why your are not able to see all the conflicts for itemId: 3957 (The fix of this issue could take some time), so I recommend not use the objectFilter 

https://api.softlayer.com/rest/v3/SoftLayer_Product_Package/253/getItemLocationConflicts

There is a location conflict for item: 3957 with Amsterdan 1

{
    "itemId": 3957,
    "packageId": 253,
    "resourceTableId": 168642
}

My apologies for the inconveniences, I will update this forum when the issue has been solved

Ruber Cuellar Valenzuela
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  • I use the ruby API and what I did is: client['Product_Package'].object_mask('mask[itemLocationConflicts]').object_with_id(package_id).getObject switched to that below and I got all conflicts listed: client['Product_Package'].object_with_id(package_id).getItemLocationConflicts – Artyom Musin Apr 08 '17 at 17:54
  • That's right. I added this info into the issue reported – Ruber Cuellar Valenzuela Apr 10 '17 at 20:24