Some images of mine, for example https://www.honda.co.th/th/jazz/assets/img/gallery/exterior/ext-05.jpg, are not shown and I can't find the limitations in API documents.
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You will find the documentation here : Generic Template As far as i understand the problem might be the ratio as it clearly documented:
horizontal image aspect ratio is 1.91:1 and square image aspect ratio is 1:1
