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I'm trying to subscribe to private messages sent to my Facebook page.

You can subscribe to this callback by selecting the message field when setting up your webhook.

https://developers.facebook.com/docs/messenger-platform/webhook-reference/message?locale=en_US

There is no field "message". Do they mean "messages"? The screenshot on this page does not show a "message" field either: https://developers.facebook.com/docs/messenger-platform/webhook-reference?locale=en_US

When I subscribe to "messages" I don't receive any event when someone writes a private message. When I subscribe to "conversations" I receive updates, but they only contain the "thread_id" and not the content of the private message.

What do I have to do to receive the message content in an update?

John
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2 Answers2

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The field is called "messages", not "message". The reason why I didn't get updates after subscribing to "messages" was missing app permissions.

John
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For anyone facing this issue recently, the "messages" event has been moved to the "Messenger" tab in the Webhook section, NOT the "Webhook" tab in your Facebook developers app page.

Ahmed Osama
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