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We have one worklight app in production with Android and iOS environment.
Yesterday we deployed updated wlapp to production, and Android users are getting the update promptly and able to successfully updating the app.

In iOS environment behavior is as follows

  1. User is prompted to download update

  2. Users are able to download update

  3. While unpacking the update one error occurs and the update fails

Note:
Worklight Version used : 7.0
Fix pack installed : 7.0.0.0-MFPF-StudioP2-IF201607121346.zip

Mikaël Mayer
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user3458301
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  • What error you getting while unpack ?? Any client side logs ?? – Vittal Pai Mar 15 '17 at 07:03
  • Provide device logs, and let us know if this was working earlier and you see the issue only now – Vivin K Mar 15 '17 at 07:06
  • Unfortunately there is no client logs since it is a production build, and newly downloaded app is not getting this issue – user3458301 Mar 15 '17 at 08:32
  • This was working earlier – user3458301 Mar 15 '17 at 09:26
  • @user3458301 You can capture client side logs using [iOS Console](https://lemonjar.com/iosconsole/) if you have app where you can reproduce this issue. Also i would recommend you to open a PMR with IBM on this issue. – Vittal Pai Mar 15 '17 at 11:03
  • @user3458301 I'm facing the same issue as well and from our investigation it looks like something is being cashed on iOS causing the unpacking to fail. Because of that we don't use direct update at all in our PROD as we submit to store all the time unless we have a major security issue that must be pushed immediately and not waiting for App store reviews. – Sami Mar 16 '17 at 13:14

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