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I've encountered an error on the emm console when I try to login as the default admin. This happens when I replace the ip address with the domain name. Login into publisher, store and carbon works fine.

Here is the error message on the emm console page:

HTTP Status : 500
{/app/modules/oauth/token-handlers.js} Could not set up token pair by password grant type. Error in token retrieval - setupTokenPairByPasswordGrantType(x, y)

Here are the error messages on the log:

TID: [-1234] [] [2017-02-23 10:29:10,943] ERROR {/app/modules/oauth/token-handler-utils.js} - {/app/modules/oauth/token-handler-utils.js} Error in retrieving access token by password grant type - getTokenPairAndScopesBySAMLGrantType(x, y, z)

TID: [-1234] [] [2017-02-23 10:29:10,944] ERROR {auth-module} - An exception thrown when executing the script '/app/modules/login.js'.

TID: [-1234] [] [2017-02-23 10:29:10,944] ERROR {auth-module} - {/app/modules/oauth/token-handlers.js} Could not set up token pair by password grant type. Error in token retrieval - setupTokenPairByPasswordGrantType(x, y)

How do I resolve this? Thanks.

Community
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kairosinfinity
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1 Answers1

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I've tried to resolve the error by using a reverse proxy and installing the SSL certificates.

However, I run into this error:

TID: [-1234] [] [2017-03-02 16:06:07,734] ERROR {/app/modules/oauth/token-handler-utils.js} - {/app/modules/oauth/token-handler-utils.js - getDynamicClientAppCredentials()} Error in retrieving dynamic client credentials.

TID: [-1234] [] [2017-03-02 16:06:07,746] ERROR {auth-module} - An exception thrown when executing the script '/app/modules/login.js'.

TID: [-1234] [] [2017-03-02 16:06:07,746] ERROR {auth-module} - {/app/modules/oauth/token-handlers.js} Could not set up encoded tenant based client credentials to session context as the server is unable to obtain dynamic client credentials - setUpEncodedTenantBasedClientAppCredentials(x)

kairosinfinity
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