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I am trying to update ClamWin on my Windows Azure Virtual Machine. Windows has given popup like Your clamwin has update and when i click on update it will give me error like your update is failed check on clamwin scanlog file.

When i checked into log file, it is giving me error like, 

ClamAV update process started at Tue Feb 21 06:14:34 2017 
WARNING: Your ClamAV installation is OUTDATED! 
WARNING: Local version: 0.99.1 Recommended version: 0.99.2 
DON'T PANIC! Read http://www.clamav.net/documents/upgrading-clamav 
main.cvd is up to date (version: 57, sigs: 4218790, f-level: 60, builder: amishhammer) 
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution 
WARNING: getpatch: Can't download daily-21468.cdiff from database.clamav.net 
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution 
WARNING: getpatch: Can't download daily-21468.cdiff from database.clamav.net 
ERROR: Can't get information about database.clamav.net: Non-recoverable failure in name resolution 
ERROR: getpatch: Can't download daily-21468.cdiff from database.clamav.net 
WARNING: Incremental update failed, trying to download daily.cvd 
ERROR: Can't get information about database.clamav.net: Non-recoverable failure in name resolution 
ERROR: Can't download daily.cvd from database.clamav.net 
Giving up on database.clamav.net... 
Update failed. Your network may be down or none of the mirrors listed in c:\users\talent~1\appdata\local\temp\30\tmp9ry1gs is working.

And My site is live and ClamWin is on my windows azure Virtual Machine and i can not take any risk about this.

Please guide me on this.

Shui shengbao
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Maitri
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  • Could you `ping database.clamav.net` on Azure VM? Do you configure firewall rules block VM access `database.clamav.net`? – Shui shengbao Feb 21 '17 at 07:00
  • when i ping database.clamav.net then i got this kind of details Pinging db.uk.clamav.net [81.91.100.173] with 32 bytes of data: Reply from 81.91.100.173: bytes=32 time=10ms TTL=53 Reply from 81.91.100.173: bytes=32 time=10ms TTL=53 Reply from 81.91.100.173: bytes=32 time=10ms TTL=53 Reply from 81.91.100.173: bytes=32 time=10ms TTL=53 Ping statistics for 81.91.100.173: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 10ms, Maximum = 10ms, Average = 10ms – Maitri Feb 21 '17 at 08:12
  • Hi Maitri Do you check this [link](http://forums.clamwin.com/viewtopic.php?t=4397) – Shui shengbao Feb 21 '17 at 09:32
  • Hi Walter i updated manually that 3 files 1)Main.cvd 2)bytecode.cvd 3)daily.cvd in db folder of ClamWin and now in logs file this is appearing – Maitri Feb 21 '17 at 10:27
  • WARNING: Your ClamAV installation is OUTDATED! WARNING: Local version: 0.99.1 Recommended version: 0.99.2 DON'T PANIC! Read http://www.clamav.net/documents/upgrading-clamav main.cvd is up to date (version: 57, sigs: 4218790, f-level: 60, builder: amishhammer) daily.cvd is up to date (version: 23101, sigs: 1650084, f-level: 63, builder: neo) bytecode.cvd is up to date (version: 290, sigs: 55, f-level: 63, builder: neo) – Maitri Feb 21 '17 at 10:28

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