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We are trying to create a pfSense VM for azure. We can select the pfSense product and we can begin creating a VM for it. However when we reach the part where we need to select which size we want to pick for the machine, all the options are greyed out with "Not Available" showing. There isn't even a single size available to choose.

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We've tried doing this on both a Bizspark subscription, as well as a pay as you go subscription. Neither of which show any difference. What could be the issue here?

Pat
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  • try another region? something like westeurope or northeurope (they usually have most of the offers available) also try to select a VM with HDD, not SSD (or vice versa) – 4c74356b41 Feb 15 '17 at 13:29
  • Ok I tried different options like you suggested, but none yielded any different results.. – Pat Feb 15 '17 at 13:37
  • ok, it doesnt work for me also, but if you don't wait for it to display prices and pick something it will let you continue – 4c74356b41 Feb 15 '17 at 13:47

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It seems that pfSense is not active in your subscription. Please contact the Azure billing support to have this enabled for you. You could try to create a support ticket on Azure Portal. More information please refer to this link.Please note that billing support is free.

Notes: This is not the service included in Azure, It is a 3rd party service. You need to purchase on the website. And you need to add a credit card to your account.As all 3rd party service need to pay by credit card. More information about understand your Azure external service charges please refer to this link.

Shui shengbao
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