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This is a big problem for me to solve. If I had enough reputation to award a bounty I would!

Looking to balance territories of accounts of sales reps. I have the process broken up, and I don't really know how to do it across each region.

In this example there are 1000 accounts across 4 regions, each region with 2 subset Leagues, and then various owners of the accounts -- Some accounts are unowned. Each account has a random value between 1,000 and 100,000.

reproducible example:

Account List:

set.seed(1)
Accounts <- paste0("Acc", 1:1000)
Region <- c("NorthEast", "SouthEast", "MidWest", "West")
League <- sample(c("Majors", "Minors"), 1000, replace = TRUE)
AccValue <- sample(1000:100000, 1000, replace = TRUE)
Owner <- sample(c("Chad", NA, "Jimmy", "Adrian", NA, NA, "Steph", "Matt", "Jared", "Eric"), 1000, replace = TRUE)
AccDF <- data.frame(Accounts, Region, League, AccValue, Owner)
AccDF$Accounts <- as.character(AccDF$Accounts)
AccDF$Region <- as.character(AccDF$Region)
AccDF$League <- as.character(AccDF$League)
AccDF$Owner <- as.character(AccDF$Owner)

Summary of Ownership in region:

Summary <- AccDF %>%
  group_by(Region, League, Owner) %>%
  summarise(Count = n(),
            TotalValue = sum(AccValue))

Summary by Region, League:

Summary2 <- AccDF %>%
  group_by(Region, League) %>%
  summarise(Count = n(),
            TotalValue = sum(AccValue),
            AccountsPerRep = round(Count / 7, 0),
            ValuePerRep = TotalValue / 7)

That is all of the starting data, and I would like to do the following process to each grouping of the Summary2 table.

West Minors Example:

Total West Minors Accounts: 120

#break out into owned and unowned

WestMinorsOwned <- AccDF %>%
  filter(Region == "West",
         League == "Minors",
         !is.na(Owner))

WestMinorsUnowned <- AccDF %>%
  filter(Region == "West",
         League == "Minors",
         is.na(Owner))

#unassign accounts until threshold is hit

New.WestMinors <- WestMinorsOwned %>% 
  mutate(r = runif(n())) %>% 
  arrange(r) %>% 
  group_by(Owner) %>% 
  mutate(NewOwner = replace(Owner, cumsum(AccValue) > 600000 | row_number() > 14, NA)) %>% 
  ungroup(Owner) %>%
  mutate(Owner = NewOwner) %>%
  select(-r, -NewOwner)

After the Owner has been updated we bind back together the pieces to have the WestMinors Account Base, all with updated owners, hopefully balanced.

AssignableWestMinors <- bind_rows(filter(AccDF, Region == "West" & League == "Minors" & is.na(Owner)), 
                                  filter(New.WestMinors, is.na(Owner))) %>%
  arrange(desc(AccValue))

#check work
OwnerSummary <- New.WestMinors %>%
  filter(!is.na(Owner)) %>%
  group_by(Region, League, Owner) %>%
  summarise(Count = n(), TotalValue = sum(AccValue))

No one has more than 14 accounts or 600,000, so we're in a good place to start reassigning the unowned accounts to try to balance everyone together. The following for-loop looks at each name in the OwnerSummary for who has the smallest $$ assigned to them and assigns the most valueable account, and then moves through each account, attempting to balance each owner's share.

#Balance Unassigned

for (i in 1:nrow(AssignableWestMinors)){
  idx <- which.min(OwnerSummary$TotalValue)
  OwnerSummary$TotalValue[idx] <- OwnerSummary$TotalValue[idx] + AssignableWestMinors$AccValue[i]
  OwnerSummary$Count[idx] <- OwnerSummary$Count[idx] + 1
  AssignableWestMinors$Owner[i] <- as.character(OwnerSummary$Owner[idx])}

Now we just bind together the previously owned, and the newly assigned, and we have our finished balanced West Minors territory.

WestMinors.Final <- bind_rows(filter(New.WestMinors, !is.na(Owner)), AssignableWestMinors)

WM.Summary <- WestMinors.Final %>%
  group_by(Region, League, Owner) %>%
  summarise(Count = n(),
            TotalValue = sum(AccValue))

Everyone has a similar number of accounts, and the total $$ territory is all within reason.

Now I'm trying to do that for each grouping of the original 4 regions, 2 leagues. So doing this 8 times and then stitch it all together. Each subgroup has a different threshold for $$ value to aim for, and # of accounts as well. How can I break apart the original account base into 8 sections, apply all of this, and then combine it back together?

Carl
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Matt W.
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  • Maybe try to wrap it all in `split(AccDF, paste(AccDF$Region, AccDF$League, sep = ".")) %>% lapply({ # Here goes your code }) %>% bind_rows()`? – Aurèle Feb 07 '17 at 17:30

1 Answers1

2

You should take advantage of ?dplyr::do to do the split-apply-combine operation that you want on subsets of Region-League. First, functionize your logic so that it can operate on a data frame dta which represents a subsetted version of the master dataframe AccDF.

reAssign <- function(dta) {
  other_acct <- dta %>% 
    filter(!is.na(Owner)) %>% 
    mutate(r = runif(n())) %>% 
    arrange(r) %>% 
    group_by(Owner) %>% 
    mutate(NewOwner = replace(Owner, cumsum(AccValue) > 600000 | row_number() > 14, NA)) %>% 
    ungroup(Owner) %>%
    mutate(Owner = NewOwner) %>%
    select(-r, -NewOwner)

  assignable_acct <- other_acct %>% 
    filter(is.na(Owner)) %>% 
    bind_rows( filter(dta, is.na(Owner)) ) %>% 
    arrange(desc(AccValue))

  acct_summary <- other_acct %>%
    filter(!is.na(Owner)) %>%
    group_by(Owner) %>%
    summarise(Count = n(), TotalValue = sum(AccValue))

  # I have a feeling there's a much better way of doing this, but oh well...  
  for (i in seq(nrow(assignable_acct))) {
    idx <- which.min(acct_summary$TotalValue)
    acct_summary$TotalValue[idx] <- acct_summary$TotalValue[idx] + assignable_acct$AccValue[i]
    acct_summary$Count[idx] <- acct_summary$Count[idx] + 1
    assignable_acct$Owner[i] <- as.character(acct_summary$Owner[idx])
  }
  final <- other_acct %>% 
    filter(!is.na(Owner)) %>% 
    bind_rows(assignable_acct)

  return(final)
}

Then simply apply it to AccDF that has been grouped by Region, League.

new_master <- AccDF %>% 
  group_by(Region, League) %>% 
  do( reAssign(.) ) %>% 
  ungroup() 

Checking to make sure it's done it's job...

new_master %>% 
  group_by(Region, League, Owner) %>%
  summarise(Count = n(),
          TotalValue = sum(AccValue)) %>% 
  as.data.frame()
Chrisss
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  • I will try this out. Thanks so much! – Matt W. Feb 07 '17 at 17:32
  • So I think my only other question would be how do I update the individual $$ and count thresholds in the first part of the ReAssign function. I will be able to have a summary table from the full dta, that shows the count and $$ thresholds for each grouping of Region-League. Can I reference that somehow, via each applying of the function? – Matt W. Feb 07 '17 at 21:56