Coturn behind NAT is unreachable in a TURN configuration

Question

I'm trying to install a coturn in a server that is behind a NAT, so I followed the instruction given by Kurento's documentation to make it accessible behind the NAT.

The problem is that when I test it with Trickle ICE I have a "Not reachable?" result (see image below)

Any help whatsoever is greatly appreciated.

Image :

thank you

Answer 1

Hard to say without seeing your config. I would try to use another port (i.e. 80 or 443) and make sure your credentials are correct.