2

Situation 1

We use this Originate command to dial out.

Action: Originate 
Channel: DAHDI/g11/(Destination number)
Context: queue-123
EXTEN: 123
Priority: 1 
Timeout: 30000 
Callerid: (Destination number)
Async: yes

It was success but we would like to set the dial-out number that the DAHDI trunk should use.

Situation 2

We use this Originate command to dial out.

Action: Originate 
Channel: DAHDI/g11/(Destination number)
Context: queue-123
EXTEN: 123
Priority: 1 
Timeout: 30000 
Callerid: (One dial-out number from our PRI trunk)
Async: yes

It was success too that the remote party can see the specified dial-out number. But our agent in the queue will also see this dial-out number instead of the original destination number

What I am looking for

  1. We can choose the dial-out number from our PRI trunk (which has 100 numbers)
  2. The remote party can see the dial-out number
  3. Our agent can see the original destination number (remote party number) instead of the dial-out number

For now I can only choose whether Situation 1 or 2. We would like to archive both. Please help me to solve this Catch-22. Many thanks!!!

AkiEru
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2 Answers2

1

You should change your cid before sending to queue using something like 

exten => _X.,n,Set(CALLERID(num)=${somevar})
arheops
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0

Callerid should be the destination number and set the CONNECTEDLINE variable to the dialout number

Variable: CONNECTEDLINE(all,i)=Dial-out Name <dial-out number>
Shloime Rosenblum
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