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I'm working on a bot using the Facebook Graph API version 2.6. I need to have the bot message the user when they click the "Get Started" button in Messenger. What messaging API event handles this? I've tried optin with no success. I'm also unable to find a list of these events anywhere except in code for other bots. Any help would be appreciated!

Lily Hahn
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You can define the payload and update the thread settings using the API metioned in the following url: https://developers.facebook.com/docs/messenger-platform/messenger-profile/get-started-button

kpg
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jily
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  • Thanks. I subscribed to messaging_postbacks in the app settings, but my app isn't receiving any data when the get started button is pressed. I checked that the verify token was set - what could I be doing wrong? – Lily Hahn Jan 02 '17 at 20:19
  • have you enabled weehooks for your app. – jily Jan 03 '17 at 09:51
  • Yes - it works for normal messaging through facebook.com which doesn't have a Get Started button – Lily Hahn Jan 03 '17 at 15:35
  • I am having the same issue. Did you manage to handle the 'get_started' button? – kpg Jun 07 '17 at 10:35