The specified Integrator Key was not found or is disabled. An Integrator key was not specified

Question

Hi can someone please help here.Below is the request and error: Error "The specified Integrator Key was not found or is disabled. An Integrator key was not specified." JSOn Request :

var creds = JSON.stringify({
Username: "suresh.rajput@spark.co.nz",
Password: "winter18",
IntegratorKey: "a51e3ce6-4ea9-4f3d-9287-6cebe8231849"
});
var pObj = new Object();
var cObj = new Object();
cObj.documentBase64 = "WzEwLzYvMTU";
cObj.documentId = "1234";
cObj.fileExtension = ".xml";
cObj.name = "SUresh";
cObj.order= "qeqeqeq";
pObj.documents = cObj;
pObj.emailSubject ="Suresh";
                $.ajax({

                     url: 'https://demo.docusign.net/restapi/v2/accounts/2071095/envelopes',
                     beforeSend: function (request)
                    {
                        /*ApiClient apiClient = new ApiClient("https://apiexplorer.docusign.com");
                        Configuration cfi = new Configuration(apiClient);
                        cfi.AddDefaultHeader("X-DocuSign-Authentication", creds);
                        AuthenticationApi authApi = new AuthenticationApi(cfi);*/
                        request.setRequestHeader("Accept", "application/json");
                        request.setRequestHeader("Accept-Encoding","gzip,deflate,sdch");
                        request.setRequestHeader("Accept-Language","en-US,en;q=0.8,fa;q=0.6,sv;q=0.4");
                        request.setRequestHeader("Origin","https://apiexplorer.docusign.com");
                        request.setRequestHeader("Referer","https://apiexplorer.docusign.com/");
                        request.setRequestHeader("User-Agent", "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0");
                        request.setRequestHeader("Authorization", "bearer 29Diokb4VuiEA/W/F/FTyywW1f4=");
                        request.setRequestHeader("Content-Type", "application/json");
                        request.setRequestHeader("X-DocuSign-Authentication", creds);

                    },
                     method: 'POST',
                     dataType: 'jsonp',
                     crossDomain: true,
                     data: JSON.stringify(pObj),
                     success: function(msg){
                       console.log('success: '+msg);
                     },
                     error: function(msg){
                           //console.log(msg);
                     }
                  });

Larry K · Answer 1 · 2016-12-15T18:33:55.323

Your code

var creds = JSON.stringify({
    Username: "suresh.rajput@spark.co.nz",
    Password: "winter18",
    IntegratorKey: "a51e3ce6-4ea9-4f3d-9287-6cebe8231849"
});

...

request.setRequestHeader("X-DocuSign-Authentication", creds);

looks fine.

But you are also sending OAuth authentication credentials via:

request.setRequestHeader("Authorization", "bearer 29Diokb4VuiEA/W/F/FTyywW1f4=");

That's the problem. Either use X-DocuSign-Authentication for authentication or Authorization for OAuth authentication, but not both.

Added

Also, no need for these headers:

request.setRequestHeader("Origin","https://apiexplorer.docusign.com");
request.setRequestHeader("Referer","https://apiexplorer.docusign.com/");
request.setRequestHeader("User-Agent", "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0");

And I'm not sure why you're adding these:

request.setRequestHeader("Accept-Encoding","gzip,deflate,sdch");
request.setRequestHeader("Accept-Language","en-US,en;q=0.8,fa;q=0.6,sv;q=0.4");

score 0 · Answer 2 · answered Dec 15 '16 at 17:40

A sample key/value example for "X-DocuSign-Authentication" is below:

"X-DocuSign-Authentication": {"Username":"myemail@domain.com","Password":"pwdhere","IntegratorKey":"removed"}

Please ensure that the format matches with the appropriate double quotes.

Please note that you will want to get a new integrator key. The IK should never be shared publicly.

The specified Integrator Key was not found or is disabled. An Integrator key was not specified

2 Answers2