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We're using Numara Footprints for our helpdesk here at my company. Our workflow centers around CFBuilder/Eclipse on a Mac/OS X. We've successfully installed the Jira connector into Eclipse to see which open bugs are assigned to a developer. I'd like to do the same for incoming tickets.

Has anyone written a custom mylyn connector for Numara?

jasonseminara
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I think that you could try to use this: it is a generic sql connector for Mylyn. It shouldn't be difficult to use it.

otherwise the generc mylyn Web Connector could help you

saluti

pbanfi
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