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I'm trying to create an entry in AR server but getting below error:

ERROR (303): Form does not exist on server; HPD:Help Desk

Please help me out. Any help would be appreciated.

greuze
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user3061376
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1 Answers1

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Sometimes happen when field z1D_RelationAction is missing on HPD:Help Desk form.

If you're using v8.1, the following steps help are known to help:

Instead of waiting for SLM SP1 please install /upgrade in below sequence :

  1. 8.1 SP1 AR , Atrium , AI , ITSM.
  2. 8.1 GA hotfix for SLM. And Contact Support.
  3. SRM 8.1 SP1
Matt Laurenceau
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