I have installed SSRS 2016 on windows 2012 server R2. The SQL server 2016 is configured correctly and TCP enabled. It seems like I can not access the report portal from my machine using my network ID even though I can access it from some servers that are hosted on the same cloud.
I have been trying to find out a reason or a clue but I am really out of ideas. The firewall of the server is disabled and the windows service of SSRS is running under a service account as well as the SQL server instance.
I opened up the service exe file from VS to get more trace logs as the log file doesn't have any error to indicate or direct me on warning or error message unlike the verbose entries I got from the service Console application. Please let me know if you have encountered or seen anything like that before .. I am really puzzled and going nuts !!
Info - 4:22:55 PM - Setting up Debug CRT libraries
Warning - 4:22:55 PM - %_NTDRIVE% not defined... Skipping
Info - 4:22:56 PM - Starting ReportServerWebApp
Info - 4:22:56 PM - Working directory : C:\Program Files\Microsoft SQL Server\MSRS13.SQL16\Reporting Services\RSWebApp
Info - 4:22:56 PM - Report Server url: http://localhost:80/reportsdemo
Info - 4:22:56 PM - Report Server Web App virtual root: /DemoReports
Info - 4:22:56 PM - Web app url: http://+:80/DemoReports/
Info - 4:22:56 PM - Authentication scheme(s): Ntlm
Info - 4:22:56 PM - Registering 0 : AuthSchemeConfig
Info - 4:22:56 PM - Registering 5 : RequestLoggingConfig
Info - 4:22:56 PM - Registering 10 : CustomAuthenticationConfig
Info - 4:22:56 PM - Registering 20 : BasicAuthenticationConfig
Info - 4:22:56 PM - Registering 25 : RequestThrottlingConfig
Info - 4:22:56 PM - Registering 30 : CsrfTokenCreationConfig
Info - 4:22:56 PM - Registering 40 : LanguageConfig
Info - 4:22:56 PM - Registering 50 : XFrameOptionsConfig
Info - 4:22:56 PM - Registering 50 : ClassicUrlRedirecterConfig
Info - 4:22:56 PM - Registering 50 : PopulateHeadersConfig
Info - 4:22:56 PM - Registering 53 : LocalRequestMiddlewareConfig
Info - 4:22:56 PM - Registering 55 : ClassicUrlRewriterConfig
Info - 4:22:56 PM - Registering 100 : FileSystemConfig
Info - 4:22:56 PM - Registering 190 : ServiceUnavailableConfig
Info - 4:22:56 PM - Registering 200 : DatabaseAvailableConfig
Info - 4:22:56 PM - Registering 300 : CsrfTokenValidationConfig
Info - 4:22:56 PM - Registering 500 : WebApiOwinConfig
Info - 4:22:57 PM - Registering 600 : ODataWebApiOwinConfig
Verbose - 4:23:02 PM - [nh78byvq]: Request received
Warning - 4:23:02 PM - [nh78byvq]: CSRF Token not generated due to exception: Microsoft.ReportingServices.Diagnostics.Utilities.CannotValidateEncryptedDataException: The report server was unable to validate the integrity of encrypted data in the database.
Verbose - 4:23:03 PM - [nh78byvq]: 10.206.197.30: GET /index.html - Response 304- 0:00:00.1191454
Verbose - 4:23:03 PM - [r0eyb35z]: Request received
Warning - 4:23:03 PM - [r0eyb35z]: CSRF Token not generated due to exception:\n
Microsoft.ReportingServices.Diagnostics.Utilities.CannotValidateEncryptedDataException: The report server was unable to validate the integrity of encrypted datain the database.