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I'm trying to fill up a form from here . Upon selecting Natural Person from the drop-down menu, a form appears with a button Add Digital Signature. Whenever I click on this button, it gives me this error: 

An error occurred when attempting to open certificate list, the error was: 
Automation server can't create object

I've tried enabling the Initialize and Script Activex controls not marked as safe for scripting feature from internet option but the same error occurred. I've tried different versions of Internet Explorer starting from version 6. Can anyone help me ?

Rahul
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  • Hi , Is this resolved? I am facing the same – Jobs Apr 06 '18 at 05:28
  • Yes, You need a digital certificate to be installed from here. https://ipindiaonline.gov.in/epatentfiling/faqs/index.html – Rahul Apr 06 '18 at 05:41
  • Hi, i facing same issue. Is it website issue or token issue. In 2014 it was working when token was e-pass token . Now in 2019 its not working with WatchData token. IE is able to view my certificates issued by e-mudhra in watchData (PROXKey ) token in internetoptions--> contents --> certificates. Any help is greatly appriciated. – Ambarish Kumar Shivam Aug 11 '19 at 12:37

3 Answers3

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1)Download capicom_dc_sdk.msi from https://www.microsoft.com/en-us/download/details.aspx?id=25281 and install.

2)Locate capicom.dll "e.g. C:\Program Files (x86)\Microsoft CAPICOM 2.1.0.2 SDK\Lib\X86\capicom.dll"

2)Open command prompt with administrator privilege, change directory to directory containing capicom.dll and fire below command regsvr32 capicom.dll

MrNams
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  • i was facing same problem. Then I called e-mudhra (I bought dsc from here ) customer care. They took access of my laptop via anydesk, and they performed similar operation i.e. 1. downloaded capicom.dll.zip. 2. extracted it. 3. then copied it (capicom.dll) to : This PC > OS (C:) > Windows > SysWOW64. 4. then run below command as administrator in cmd : regsvr32 capicom.dll . 5. Now I am able to sign up on website ipindiaonline.gov.in – Ambarish Kumar Shivam Oct 23 '19 at 04:34
  • This process is needed each time you restart your computer. – Ambarish Kumar Shivam Oct 28 '19 at 07:04
  • @AmbarishKumarShivam How to do this in Chrome browser ? IE is not going to be there in few weeks now. – Phani.lav Oct 05 '20 at 09:29
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i was facing same problem. Then I called e-mudhra (I bought dsc from here ) customer care. They took access of my laptop via anydesk, and they performed similar operation i.e.

  1. downloaded capicom.dll.zip.
  2. extracted it.
  3. then copied it (capicom.dll) to : This PC > OS (C:) > Windows > SysWOW64.
  4. then run below command as administrator in cmd : Microsoft Windows [Version 10.0.18362.836] (c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>cd ..

C:\Windows>cd SysWOW64

C:\Windows\SysWOW64>regsvr32 capicom.dll

C:\Windows\SysWOW64>

5. Now try with Internet Explorer. (Mozilla firefox will not work !)

Now I am able to sign up on website ipindiaonline.gov.in

Process is needed each time after you restart your computer. Please note that running cmd in Administrator mode is necessary.

Ambarish Kumar Shivam
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To people reaching here, I solved it by installing a digital certficate provided by e-patent website. You need to check which class of certificate you want for authentication. Here's the updated link from where you can download the certificate: https://ipindiaonline.gov.in/epatentfiling/faqs/index.html

Rahul
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