I'm hoping someone with a little more experience than me will know a better way to schedule SSRS reports.
Here is my situation: I have a report on my SSRS report server which takes about a minute to run. I have about a dozen subscriptions setup on the report which cause it output into an excel file on a network drive every hour. About a dozen users check this file regularly, as it contains an queue of work that's come in from their helpdesk.
I believe the users are leaving the file open in Excel, because periodically the files starts locking and I get these errors:
Failure writing file : The process cannot access the file '' because it is being used by another process.
Even though I've told them all to make copies of the file and only open it locally, they still are having trouble with this.
It seems like a natural way to use SSRS, but because of human tendencies, it is not really working. Is there a better way to do this?