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I want to know about the difference between "Post", "PostFollow", and "PostComment" in Microsoft Dynamics CRM.

Thanks.

Munavvar Husein Shaikh
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1 Answers1

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They are all Activity Feeds entities:

  • Post
    • AutoPost: A post generated by Microsoft Dynamics 365 by applying an auto post rule in case of an event, such as creation of an account or closure of a won opportunity. An auto post can be shown on a record wall or personal wall. The auto post text is localized.
    • Manual Post (User Post): A post created by a Microsoft Dynamics 365 user. A manual post can be shown on a record wall or personal wall.
  • PostComment: A remark that is added on a post. A comment is related to a parent post. It cannot exist without a parent post. If a parent post is deleted, the post’s comments are deleted also.
  • PostLike: An action taken by a user on a post that expresses that the user liked the post.
  • PostFollow: An action taken by a user on a Microsoft Dynamics 365 record that enables that user to see the posts about the record on their personal wall.

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You can take a deeper look of this reading the introduction to activity feeds and the list of activity feeds entities.

Federico Jousset
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