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I've tried to use Plivo WebRTC but it fails ( i've tried the online aws and local web ( source from git ) ).

https://s3.amazonaws.com/plivowebrtc/phone.html

I've set the endpoint with Direct Dial, the login is successful, but every time i tried to call, the result is : onCallFailed:Unavailable . I tried using chrome

Thank you

ostrichegret
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2 Answers2

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Have you submitted a support ticket? That would be the best way to get your problem solved.

Other things to consider:

  • did you set your caller id in the direct dial app?
  • do you see a red dot on the Chrome tab for this webpage and a black video camera icon on the right end of the address bar? It looks like this: Plivo WebRTC microphone access notification icons
CharlieC
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  • yes i use support ticket ( Product Support ), no answer yet. What i did: I download the quickstart . ( The one that looks like this :) https://s3.amazonaws.com/plivowebrtc/phone.html Create and endpoint with Direct Dial on Plivo Account Open the quickstart , then login using the endpoints and password. after that i put the caller id : +62812xxxxxxxx . The chrome tab have that video camera icon, i've allowed the microphone. Thank you – ostrichegret Oct 28 '16 at 03:51
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You have to follow the instructions for Option 2: setup a route on your own web server. https://www.plivo.com/docs/getting-started/web-sdk/quick-start/

Also be sure to use HTTPS link for your client-side app. Finally, buy credit from Plivo so you can make voice calls to any number: https://www.plivo.com/faq/basics/whats-the-difference-between-free-trial-account-and-developer-account/

Renato Del Castillo
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