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I had follow the below instruction from offical wso2 site https://docs.wso2.com/display/EMM220/Data+Containerization+for+Android+Device

But after completed the setup work profile and unstall the agent app from personal profile.

And I have checked my work profile there is no agent app is in accounts page. Please let me know if any solution.

Community
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Praveen J
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  • What is the device you are using to create a work profile? Does it have stock OS or a customised OS? – madawa Oct 24 '16 at 07:06
  • I'm tested using lava mobile. could you tell which mobile I have to test? Is it work in android emulator? – Praveen J Oct 24 '16 at 08:01
  • Please test with a device that has an OS without customizations. E.g a Nexus device. The emulator does not work as well because the it doesn't support mobile encryption feature. – madawa Oct 24 '16 at 08:43
  • Thankyou Bro I will try.. I more doubt in production I got error while xml parshing using -DworkerNode and it's work good in first time run then if i stop the server and runs once again I faced the parshing issue.. Is there any solution for that? – Praveen J Oct 24 '16 at 08:54
  • So data containerisation only worked on Nexes, Moto and without OS customised devices only uh bro? – Praveen J Oct 24 '16 at 09:02
  • It does not depend on the device type. But if the vendor has customised the features that affect the work-profile generation then it will not work. – madawa Oct 24 '16 at 09:06
  • Try to create a work profile using Google Device Policy App in the lava mobile device and see whether it gets successful. – madawa Oct 24 '16 at 09:07
  • Ok, Thankyou bro.. Is there any solution for the error while xml parshing when start server using -DworkerNode in production? – Praveen J Oct 24 '16 at 09:09
  • Hi @mds I have checked work profile using Moto 2g device and android agent app version 2.0. but I have faced same problem. I have checked in settings>account it shows workprofile isn't available yet. So please let me know what step I have missed? – Praveen J Oct 25 '16 at 03:36
  • Try to create a work profile using Google Device Policy App and see if it successes? – madawa Oct 25 '16 at 04:00
  • No bro.. I haven't try yet. But moto 2g is not a customised OS. then why isn't work? – Praveen J Oct 25 '16 at 05:02
  • Hi Bro, I tested work profile using device policy in lava device which i have tested first. It works good. then why wso2 didn't create the work profile? – Praveen J Nov 01 '16 at 09:07

1 Answers1

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This probably occurs due to an issue in the android agent. To fix it, you can edit the following line and set the android:exported to true.

https://github.com/wso2/product-emm/blob/master/modules/mobile-agents/android/client/client/src/main/AndroidManifest.xml#L99 

<receiver
        android:name=".services.AgentDeviceAdminReceiver"
        android:permission="android.permission.BIND_DEVICE_ADMIN"
        android:exported="true">

Once you have done this, you can re-build the agent application and then you will be able to generate the work profile successfully. Fix for this issue should be available with the next release.

madawa
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  • Bro, Now work profile works fine..but there is issue when install the enterprise app via emm store. Please refer the [Screen](https://www.dropbox.com/s/nzr64jbeuob9xir/app_install.png?dl=0). and also everytime open the apps asks credentials. So please let me know why it happens? – Praveen J Nov 04 '16 at 08:32
  • Seems like you haven't allowed app installations from unknown sources. This is an android configuration. You need to allow that from Settings > Security – madawa Nov 04 '16 at 08:45
  • Ya..I already checked it's enabled bro. And also everytime I opened the app it asks credentials.. – Praveen J Nov 04 '16 at 09:02
  • Please refer the screens. [screen1](https://www.dropbox.com/s/1d9s8i6z1yoo8bj/admin.png?dl=0) [screen2](https://www.dropbox.com/s/h4hkzebzn02ctq3/security.png?dl=0) – Praveen J Nov 04 '16 at 09:11
  • @mdawa Is there any solution? did you refer the above screenshot? – Praveen J Nov 07 '16 at 03:27
  • Hi bro, I think this is the problem http://stackoverflow.com/questions/28253323/install-apps-from-unknown-sources-inside-work-profile-in-android-lollipop-5-0-1 – Praveen J Nov 07 '16 at 08:26