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We noticed we got the error from SoftLayer API when trying to get categories from

product package 200 ( hourly bare metal server) preset Id=64 starting 10/18.

The following API query

https://<apiuser>:<apikey>@api.softlayer.com/rest/v3/SoftLayer_Product_Package/200/getActivePresets.json?objectMask=mask
[id,packageId,description,name,keyName,isActive,categories.id,categories.name, categories.categoryCode]

now returns presetId as 103, 97, 93,95,99,101,105,151,147,149, 143, 157

It used to return the following additional active presetIds: 64,66,68,70,74,76 , 78 before 10/17/2016.

I don't find these changes from SoftLayer release note https://softlayer.github.io/release_notes/

Why are the previous active preset Ids 64,66,68,70,74,76 , 78 no longer available? Will they be added back ?

Thanks.

mcruz
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mnnmountain
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1 Answers1

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You are right, these presets are not longer available since 10/17/2016, because the DCs are no longer building the configurations and have moved to the Haswell and Broadwell configurations.

  • For Haswell:

    • Presets: 93, 95, 97, 99, 101, 103, 105

  • For Broadwell:

    • Presets: 147, 149, 151, 153, 157.
Ruber Cuellar Valenzuela
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  • Thanks. Is there any plan of adding back the ones available before 11/17 soon ? This is just for our information. Can SoftLayer please notify users such changes of removing/adding product presets in advance in the future? – mnnmountain Oct 20 '16 at 16:20
  • Unfortunately, there is no any plan to adding back, but I suggest to contact Sales team, in order that they can provide more information. My apologies for no communication about this, I will let know this suggestion to the proper person. – Ruber Cuellar Valenzuela Oct 20 '16 at 16:33
  • It's fine if there's no plan to add back those discontinued presets. We only require advanced notice when removing existing product or adding new product. Thanks. – mnnmountain Oct 20 '16 at 17:23
  • According to Sales team, this information was communicated last week – Ruber Cuellar Valenzuela Oct 20 '16 at 18:51
  • Is there a link to that communication? I'll check it frequently. I checked the release note link https://softlayer.github.io/release_notes/. That is not listed on the release note. – mnnmountain Oct 20 '16 at 21:30
  • According to them, these notifications are done by mail and tickets – Ruber Cuellar Valenzuela Oct 20 '16 at 21:31