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Whenever I edit a scale group configuration in softlayer, it returns the following message. "A single action is required for a policy" What is a single action for a policy ? There is no way to edit a cpu rate in policy since the error message.

Error message

Mike Oh
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2 Answers2

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There's a bug already submitted on that matter. Nevertheless you can work around this by checking that only a single action is contained by policy (re create the action if it has more than a single one). Furthermore, you can find these restrictions in the API documentation:

actions: The actions to perform upon any trigger hit. Currently this must be a single value.

scaleActions: The scale actions to perform upon any trigger hit. Currently this must be a single value.

I hope it helps.

Pedro David Fuentes Antezana
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  • One scale action can be set per policy. right? Even if there is a single action, it returns same error. I've also implemented it using java API and add one action for policy, but it still returns the same error. – Mike Oh Sep 23 '16 at 05:13
  • I've tested this scenario and wasn't able to reproduce your issue. I would suggest to submit a ticket with the necessary steps to reproduce it. – Pedro David Fuentes Antezana Sep 23 '16 at 23:10
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I believe that you are trying to edit a Scale Group which has two scaleActions (Unfotunately, it's possible to add more than one scaleActions through API - known issue) and you are trying to clean the scaleActions and set this to one, this is an issue from SoftLayer's side, currently there is an issue about it that Developers are working to fix it.

You can submit a ticket to track this and SoftLayer would delete the scaleActions for you, anyway I will let you know any news.

Meanwhile, as workaround you can delete the Scale Group and create new one.

Updated

The extra scaleActions were deleted, please be careful to avoid create/edit Policy with 2 or 0 scaleActions (I recommend this because we have a known issue about this). A Policy just should be created/edited with 1 scaleActions. Please try again.

Ruber Cuellar Valenzuela
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