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The video chat works with most users, but I couldn't get a video chat to work with one of the user of my website. She couldn't see me, and I couldn't see her.

I don't have any details how it failed like if it was at the SDP negotiation, or if she failed a connection to our TURN server (coturn), but hopefully someone has made it work for VPN users and has an answer for this issue.

Dan P.
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1 Answers1

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ICE failures can happen, no matter what. The ice connection state will go to failed and simplewebrtc will give you an iceFailed event here. You'll need to handle that in your UI somehow.

Philipp Hancke
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  • Sure I handle failure but my goal is to make it work at the first place. The video chat between her and me worked on other video chat services. – Dan P. Sep 12 '16 at 14:10
  • what services? If it works on apprtc, talky or appear.in but not on your service you might want to check your turn configuration, most importantly whether you get relay candidates on both sides. If it doesn't work there you might hit the limits of webrtc... – Philipp Hancke Sep 12 '16 at 19:35