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I installed wso2 identity server 5.1. I locked one user 'test1', but it can still connect to the management console ( I gave the user login privilege) even after a hour. does anyone know whether it is a configuration problem or a know issue to fix? thanks Tony

tonydeck
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  • How did you lock? – Bee Aug 25 '16 at 02:15
  • Have you lock following this guide https://docs.wso2.com/pages/viewpage.action?pageId=34612027 – nifCody Aug 25 '16 at 09:56
  • Hi, Bhathiya, I do followed the guide to lock or you cannot see the 'lock' check box in the management console. – tonydeck Aug 26 '16 at 03:35
  • if you need I can attach the screen copy of the the problem. it seems that I cannot upload the picture here. – tonydeck Aug 26 '16 at 03:36
  • i had to enable the account lock claim as described under Configure account locking claims¶ section under: https://is.docs.wso2.com/en/latest/guides/identity-lifecycles/lock-account/ – user666 Sep 01 '23 at 12:49

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