an error occurred while retrieving the list of virtual devices

Question

Through genymotion add new equipment on the MAC, click add after the mistakes, opens the agent also useless;Here is the log:

Here's an error log.
Here's an error pic.

Answer 1

first thing you do after starting genymotion and before adding a device you should login to your genymotion account. then you can add a device and it should retrieve the list with no problems.