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Today messages from twilio to customer phone (in Belarus) start come with "phone" -- 'LTinbox', what is a reason of it?

Roman Evseenko
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    Try with another phone. – Alex Baban Aug 04 '16 at 06:32
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    I would recommend getting in touch with [Twilio support](https://www.twilio.com/help/contact) and letting them know about this problem. If you can send them message SIDs of affected messages that would be even more help. – philnash Aug 04 '16 at 11:17
  • @AlexBaban, we already use 3 twilio phones and 3 phisical phones and this issue is reproduceble on any combination. – Roman Evseenko Aug 05 '16 at 09:52

1 Answers1

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As resolved in the comments, this is really a more appropriate question for Twilio support.

Be sure to send your note along with the message SID of messages displaying the problem as Phil mentioned.

Megan Speir
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