Today messages from twilio to customer phone (in Belarus) start come with "phone" -- 'LTinbox', what is a reason of it?
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1Try with another phone. – Alex Baban Aug 04 '16 at 06:32
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1I would recommend getting in touch with [Twilio support](https://www.twilio.com/help/contact) and letting them know about this problem. If you can send them message SIDs of affected messages that would be even more help. – philnash Aug 04 '16 at 11:17
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@AlexBaban, we already use 3 twilio phones and 3 phisical phones and this issue is reproduceble on any combination. – Roman Evseenko Aug 05 '16 at 09:52
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As resolved in the comments, this is really a more appropriate question for Twilio support.
Be sure to send your note along with the message SID of messages displaying the problem as Phil mentioned.

Megan Speir
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Thank alot. We will contact with Twilio support. I hoped that twilio evangelists will give answer quickly :) – Roman Evseenko Aug 05 '16 at 09:55
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Hi Roman, did they answer you? I'm facing the same issue in Belarus and Ukraine as well. – antoha.by Jan 22 '17 at 17:50