htaccess not redirecting to custom 404 page

Question

I have a custom 404 page called 404page.php , and I have the htaccess file with the line that I found should work (this is the only line I have in the .htaccess file)

ErrorDocument 404 /404page.php

It was working fine yesterday, but today I was optimizing images and some other stuff on the website, and when I reuploaded it, the htaccess didn't redirect to 404page.php anymore, but to a page that has this written:

Not Found

The requested URL /asfsdtg was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

(I just typed asfsdtg to test if it was working).

The website is uploaded online and I'm managing it through cpanel (I'm still a beginner). I searched for some solutions, I tried adding another line to .htaccess, then it looked like this:

RewriteEngine on
ErrorDocument 404 /404page.php

I even tried putting the location of the 404page.php as a local link, and the internet link, and it still gave me the weird error page.

Does anyone have some idea whats happening? If you need more info that I didn't supply please tell me what more I can supply

http://stackoverflow.com/questions/7663899/htaccess-errordocument-404-redirect-not-working — Suresh Kamrushi, Jul 18 '16 at 12:47
http://stackoverflow.com/questions/3397868/custom-404-error-issues-with-apache — Suresh Kamrushi, Jul 18 '16 at 12:48
@PardeepPathania should that be the only line in the .htaccess? if yes its still the same — Phlame, Jul 18 '16 at 13:01
RewriteEngine On RewriteBase / RewriteCond %{REQUEST_URI} ^/404/$ RewriteRule ^(.*)$ /404page.php [L] set the path of 404page.php in place of /404page.php in last line — Pardeep Pathania, Jul 18 '16 at 13:12

score 12 · Accepted Answer · answered Jul 18 '16 at 13:06

12

Try out this:

RewriteEngine on
ErrorDocument 404   http://yoursitename.com/404page.php

And be sure that 404page.php exists on the root of your server and is trully called 404page.php not 404Page.php

Be carefull at the characters, this is key sensitive!

answered Jul 18 '16 at 13:06

Marcel Domuta

400
2
11

Also try to disconnect from the server and reconnect again to try this steps! Is recomended to use filezilla or other ftp client to edit files on your server! – Marcel Domuta Jul 18 '16 at 13:09
oh my god... i took a closer look at the file names, and the htacces file was named "htaccess", and NOT ".htaccess"... I'm ashamed, sorry guys, thanks for your time – Phlame Jul 18 '16 at 13:13
ErrorDocument is part of core, not mod_rewrite, so the `RewriteEngine on` directive doesn't do anything in this context. – Vrac Jul 18 '16 at 18:39

score 1 · Answer 2 · answered Jul 18 '16 at 12:47

1

Try with like this:

RewriteEngine on
ErrorDocument 404   http://www.sitename.com/404.php

answered Jul 18 '16 at 12:47

Dharmendra

127
12

it's still the same :( – Phlame Jul 18 '16 at 12:54

score -1 · Answer 3 · answered Apr 09 '21 at 07:31

Make to handle any 404 errors.

ErrorDocument 404 /404page.php

If above setting does not works you have to write addition line of code as mentions below. Which identifies for non existing files and directories and redirect to 404.

RewriteEngine on
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^ - [R=404,L]

htaccess not redirecting to custom 404 page

3 Answers3

Make to handle any 404 errors.