Facebook Page Messenger not working with Webhook API

Question

I followed the steps to setup the Facebook Messenger platform. I have successfully setup the webhook, I receive messages on my webhook. For webhooks to work, I obviously had to subscribe my page, see the screenshot.

Now the strange problem is, if I keep my page subscribed to a webhook, my facebook page messenger doesn't show any thing. As soon as I unsubscribe my page for webhook, page messenger nicely loads.

What can I do ?

That's weird. It should work. I'd recommend opening a bug report on Facebook for this, and see if they can help you figure it out, or fix it if it is indeed a bug. — user2322082, Jul 13 '16 at 14:17

score 0 · Answer 1 · answered Jul 13 '16 at 14:20

0

I just checked mine and it is not working, which it was yesterday, so I'm confident this is a bug.

I'd suggest opening a bug report, and in the meantime, you can download the pages for messenger app Facebook makes to access the messages while waiting for a fix.

answered Jul 13 '16 at 14:20

user2322082

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I have opened up a bug. I am not aware of pages for messenger app. Please elaborate. Thank you. – swapnilagarwal Jul 13 '16 at 14:32
Could you link the bug report please – user2322082 Jul 13 '16 at 17:22
It's in my support inbox, I cannot find any public link. I am sorry. – swapnilagarwal Jul 14 '16 at 06:45

Facebook Page Messenger not working with Webhook API

1 Answers1