Google analytics events not showing up

Question

New to google analytics so bear with me. I added the event tracking to my code, but when i check in the reporting behavior event tab it's blank. Here is my code.

  <script>
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
    ga('create', 'UA-XXXXXXXXX', 'auto');
    ga('send', 'pageview');
  </script>

here is an example of my a tag

<a href="http://example.com/" target="_blank" class="app-logo" ga('send', 'event', 'Link', 'Click', 'example.com');>

Did you look at the realtime tab? – Guilherme Torres Castro Jul 11 '16 at 20:13 — Guilherme Torres Castro, Jul 11 '16 at 20:13

kalmiya · Answer 1 · 2017-01-09T19:03:00.887

56

In google-analytics, for the correct website, look on the "realtime/events" page and see if events are appearing there (they should appear here within a few seconds, after being triggered on your website).

If not, you might have added a filter, to filter out events generated by traffic from your own IP. You can find this filter under "admin" and then "all filters". If so, remove it (or temporarily change the IP-address, so it doesn't match). After that, generate a few events on your website and look again on the google-analytics page, under realtime traffic / events page.

If they work under realtime, it should also work in non-realtime (but it might take 24-48 hours to appear there!)

edited Jan 09 '17 at 19:03

answered Jan 09 '17 at 18:46

kalmiya

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The most valuable comment to debug the issue! – Systems Rebooter May 05 '18 at 09:08
2

Any advice on what might cause events to show up in real-time, but not in the non-realtime data? – yas4891 Mar 11 '19 at 17:12
Local IP address being blocked was my issue too. I hopped on a VPN and events started coming right through. This tip helped me a lot. – hellojason Jun 19 '19 at 17:06
1

Another common cause of this problem is Google Tag Manager issue, see https://stackoverflow.com/a/40761709/2898283 – mechatroner Nov 12 '19 at 05:17

score 5 · Accepted Answer · answered Jul 11 '16 at 20:35

5

Not sure if this just a typo in your example, but you are missing the event handler in your link:

<a href="http://example.com/" target="_blank" class="app-logo" onclick="ga('send', 'event', 'Link', 'Click', 'example.com');"></a>

The event handler ("onclick") is the bit that specifies which action shall trigger the javascript code. If you just dump the event call in the HTML it will not even be recognized as JS.

answered Jul 11 '16 at 20:35

Eike Pierstorff

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that's what i was missing. Thank you very much, nothing is showing up now but im sure there is a 24hr turn around, right? – Zachary Almero Jul 11 '16 at 21:06
You should be seeing events in the realtime tab, plus you could use a tool like Google Tag Assistant (https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk?hl=en) to confirm if everything is working. But yes, there is some delay due to processing time. – Eike Pierstorff Jul 12 '16 at 05:26

Google analytics events not showing up

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