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Hi I got my bot approved and the app is live to the public, but it only sends responses to me. Please help. Im a beginner and not sure what's wrong

Update: Please see Messenger Bot Fails to Respond

Community
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Shaun
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    Please don't just down vote, help solve this – Shaun Jul 08 '16 at 13:15
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    Without any code example we can't help. You should share the questionable parts in here and not just ask a general question. – Gergo Jul 08 '16 at 13:36
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    It really isn't an issue with the code. The code works fine . I believe I had something to do with how to setup the bot on Facebook – Shaun Jul 08 '16 at 14:15
  • How can you be so sure? – takendarkk Jul 08 '16 at 21:13
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    I know for a fact because it only works for people I specify in the Role section and not the public. The code doesn't not specify any sort of privileges . Also, if I were something to do with the code,then every user , including me and the ones I specified in the roles, would have the same issue – Shaun Jul 12 '16 at 05:48
  • I am having the same problem, did you happen to get the solution? – Kailegh Jul 03 '18 at 10:56

2 Answers2

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Perhaps a bit late but perhaps this will help. I just got my bot approved today. In the App Review panel, I now see that 'pages_messaging' is enabled. Also, under the 'Messenger->Setting' I see 'Bot Ratings'. The bot appears to be open to the world as several people have accessed it.

http://messenger/t/dynamicmemorysolutions

Matthew Fisher
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please verify if your app is available to the general public.

Follow these steps:

  1. Login to your facebook developer console.
  2. In Basic settings provide an email.
  3. In App Review switch to YES (general public)

In Roles section you can also define test users in order to verify that your Bot is working as expected.

Regards

Daniel Vukasovich
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  • I've done all this. It works only for the people I specify in the Roles section and not for the public – Shaun Jul 12 '16 at 05:44