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We use custom fields in our trackers to have, for example, the list of customers so we can identify the customer requesting something.

Every time we have a new customer we need to add a new value to this custom field. Is it possible to give permissions to a normal user so he can do this by himself or does he need to be an admin as this feature is under the Administration menu?

Ignacio Soler Garcia
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1 Answers1

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It is not possible because normal users don't have access to administrator options. A possible solution is when you create new normal users make them with admin role.

Ignacio Soler Garcia
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JohnPaul
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