You have to define correctly the package_type
entity in Understanding tab. What search strategy to choose. If you know that package_type will always be one of the standard words from some sort of a list = set it only to be keywords and add them in the list (all in Understanding tab). That would be very strict and correct recognition of the entity all the time!
If you set package_type
to be free-text and keywords - then that entity will be recognized by the existing keyword OR also you trust wit to "guess" it sometimes - things might go fuzzy here.
And if you use "trait" ... just don't:) don't use it for the type of entities which are more or less defined topics. This is used more for "detecting" the notion of the phrase. Positive \ Negative \ Happy \ Sad... It works - but it's a little fuzzy too:)
So just switch package_type
to keywords, add some package types to the keywords list and see how the recognition works.
Made this: https://wit.ai/yuraantonov/My%20First%20App/entities