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We use Crossrider extension for IE browser. Now we want to deploy that in our hole network using AD policy.But when we download this exe and convert into MSI file, that MSI work fine manually on single m/c, But when we are using AD policy for software deployment it give fatal error.

Error Information is :

AD Group Policy Result : Software Installation failed due to the error listed below.

Fatal error during installation. Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 6/6/2016 5:49:28 PM and 6/6/2016 5:49:33 PM.

Event viewer Error : Completed Software Installation Extension Processing in 5297 milliseconds.

System

  • Provider

    [ Name] Microsoft-Windows-GroupPolicy [ Guid] {AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}

    EventID 7016

    Version 0

    Level 2

    Task 0

    Opcode 2

    Keywords 0x4000000000000000

  • TimeCreated

    [ SystemTime] 2016-06-06T12:19:33.320250000Z

    EventRecordID 9929

  • Correlation

    [ ActivityID] {1EB21ABC-B3AD-4656-952A-A3D349535344}

  • Execution

    [ ProcessID] 972 [ ThreadID] 1244

    Channel Microsoft-Windows-GroupPolicy/Operational

    Computer CDTCLOUD52.COREQA.LOCAL

  • Security

    [ UserID] S-1-5-18

    • EventData

    CSEElaspedTimeInMilliSeconds 5297 ErrorCode 1603 CSEExtensionName Software Installation CSEExtensionId {C6DC5466-785A-11D2-84D0-00C04FB169F7}

Any Help will be appreciated. Thank you.

Shlomo
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Mangesh Mandavgane
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1 Answers1

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The error seems to suggest a timeout in the installation process. I'm guessing this is due to the fact that the installation requires human interaction and/or access to the Internet to complete; hence, the installation times out.

Also, note that Crossrider extensions are designed for regular end-users and may not work in an AD environment.

[Disclosure] I am a Crossrider employee

Shlomo
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  • Thank you @Shlomo for information, You are saying that Crossrider extensions may not work in AD environment. Means you are not sure, It will work or not ?? – Mangesh Mandavgane Jun 15 '16 at 15:17
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    I say may, because AD/Corporate environments are often locked down for various reasons and often corporate firewalls limit Internet access. Since Crossrider extensions are Cloud based, these limitations can often cause problems and prevent extensions from installing/working correctly. – Shlomo Jun 16 '16 at 04:59
  • Okay, @Shlomo I understand Thank you. – Mangesh Mandavgane Jun 17 '16 at 14:25