I have set up an email account which receives emails and creates ticket in Jira against each email. Now if email includes any pictures as part of email body then I want to show them as part of corresponding ticket body in Jira. Currently they are becoming attachments even though 'description' field is a 'Wiki style renderer' field. Please guide me what to do I will be truly thankful.
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1But other people have asked about Jira? Where can I ask about Jira? – Sara May 28 '16 at 12:00
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2AFAIK it was decided on meta a while ago that SO is the correct place for JIRA questions. I don't think the built in email handler can do what you want automatically, but see this question. The formatting can be applied within the description too: http://stackoverflow.com/questions/27935678/how-to-make-an-image-clickable-in-jira-comment-so-it-pops-up-as-if-you-click-on/ – Scott Dudley May 28 '16 at 15:42
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There's also a Web applications SE site, which I can't easily link to right now since I'm on mobile, but I think that might be the most appropriate place. – briantist May 29 '16 at 23:20
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As Scott Dudley already commented, JIRA's built-in mail handler does not support inline images in created issues.
However, there are a few commercial add-ons that do support this. Some popular ones are Enterprise Mail Handler for JIRA and Email This Issue.
For the relevant documentation, check:

GlennV
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