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I have installed piwik successfuly on my system. But geoIP location is not working. I have followed guide at piwik FAQ to configure GeoIP Geo location by PECL extention. But it is always showing

According to this provider, your current location is:

Unknown

All my visitors also have an unknown location, so I'm guessing it can't locate IP addresses correctly. How can I fix this?

I am using centOS on my server.

I know this question is the same as PIWIK GeoIP (PECL) giving unknown location but no one has answered in 5 months so I'm hoping someone can answer here.

Thanks.

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  • Are you using the latest version of GeoIP database? If it is outdated, you might get UNKNOWN in the results. – Michael C. May 28 '16 at 09:18
  • I am also facing this problem. The problem is piwik is not receiving public IP instead it is taking private IP 10.X . If anyone got the solution please help me out. – undefined Oct 21 '16 at 12:07

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