I have set up a Test Controller and Test Agent running in separate machines and they are able to communicate with each other.
When I try to run the test from MTM (Selenium Tests), the test failed with the below error message
(QTController.exe, PID 1104, Thread 15) Could not use lab service account to access the build directory.
Failure: Network path does not exist or is not accesible using following user:
https://mydevelopment.visualstudio.com/defaultcollection/c2f372df-8c45-487a-9b51-4ced6e8f6037/_apis/build/builds/969/artifacts?artifactName=drop&%24format=zip
using MYDEV\timothy.alex. Error Code: 67
(QTController.exe, PID 1104, Thread 15) TcmRunner: Error starting the test run: The build directory of the test run either does not exist or access permission is required..
This clearly mentions that the error is because of access issue. But when I try downloading the build from the url mentioned in the error log using the same credentials mentioned in the ERROR log, I am able to download the drop zip file.
Is there any thing I am missing in the set up. Any help would be really really great.