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I am unable to get Open EdX to authenticate to my Gmail account to send registration emails. Here's what I'm working with:

  • New installation of Open EdX via Bitnami.
  • Edited lms.env.json and cms.env.json based on this guide from the Bitnami wiki, including adding EMAIL_HOST_USER and EMAIL_HOST_PASSWORD fields.
  • Recompiled and restarted server.
  • Registered a new user and got a successful response via the LMS (account created and let me in).
  • However, no email confirmation came through.

  • Google account that I'm using allows access for less secure apps.

  • Log shows the following:

    File "/opt/bitnami/python/lib/python2.7/smtplib.py", line 731, in sendmail raise SMTPSenderRefused(code, resp, from_addr) SMTPSenderRefused: (530, '5.5.1 Authentication Required. Learn more at\n5.5.1 support.google.com/mail/answer/14257 x123sm6973392pfb.54 - gsmtp', u'nyedid@sandtontechnologies.com') 2016-05-10 19:22:38,850 INFO 13202 [audit] models.py:1802 - Login success - user.id: 5 2016-05-10 19:22:38,919 INFO 13202 [audit] views.py:1822 - Login success on new account creation - Test2

  • I can log in to the account with no problem.
Namir Y
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1 Answers1

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The link provided in the error message (https://support.google.com/mail/answer/14257) notes that you may receive this error if you have 2-factor authentication enabled on your account. In that case, you should generate an App Password (https://support.google.com/accounts/answer/185834?hl=en#ASPs) specifically for your Open edX instance, and use that in place of your normal GMail password.

Does that help?

Joel Barciauskas
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