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I have a trial version of IBM Bluemix. I tried to create an API Management service instance. First, it shows a message Just a sec! We're still setting up a few things for you.... However, after a while, I got the following error message The service timed out while launching. Please try again.

Lux
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2 Answers2

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Please try our new console https://new-console.ng.bluemix.net/ in provisioning API Management tile. I was able to provision one without any issue and launch Developer console.

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We are not aware of any ongoing issue as you can see on the Bluemix Status Page. I've just tried to create a new instance of API Management using both the Classic UI and the "New Experience" UI. I suggest you to try again, it should work.

If the problem persists I suggest you to open a support request using one of the following methods:

  • Use the Support Widget. It is available from the user avatar in the upper right corner of the main Bluemix UI. After opening the support widget panel, select Get Help > Get In Touch , select the type of assistance you need, and then fill out the support form.
  • Use the Support Site 'Get Help' form. This form is available on a separate site that is made available for ticket submission when you cannot log into Bluemix and access the Support Widget.  Go to http://ibm.biz/bluemixsupport and fill in the support request form.
Umberto Manganiello
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